In 2014 an article was published in Retail Knowledge with a headline that was shocking. The figures in the article relate to retail shrinkage and how in the period of just one year has exceeded £3 billion. Retail shrinkage is not just a trade term for shoplifting, it relates to all forms of retail loss which in addition includes employee theft, supplier and administration errors. On closer examination, over £770 million worth of goods was stolen by employees. As a retailer, it is depressing to think that not only do you have to keep a close eye on everything that goes on on the shop floor but that, literally, you need to have a pair of eyes in the back of your head to see what is going on behind the scenes. It is clear from a figure of £770 million that some staff think nothing of stealing from their employers.
ESP offers retail security services, making sure you have the very best in loss prevention. Our specialist trained staff are all smart, well presented and have excellent customer service skills. Alongside that ESP will help retail outlets develop and implement a personal loss prevention plan that minimises risk where possible and means that all relevant details are logged and recorded.
We believe a close working partnership with our clients is vital, integrating seamlessly into your business. Your area manager is on hand 24/7 and will make regular visits to ensure all objectives are being met. ESP deploys effective loss prevention strategies to combat and minimise all types of shrinkage and can tailor make a specific Loss Prevention Plan specifically for your outlet. This can include the presence of a uniformed guard and/or covert operations.